Question 1

Can BetOnline refuse to pay out my winnings?

Accepted Answer

BetOnline and all online casinos reserve the right to withhold payouts if they suspect suspicious or fraudulent activity on your account. This helps to combat criminal activities like cheating and money laundering.

Question 2

Can I get a no-deposit bonus at BetOnline Casino?

Accepted Answer

No. Unfortunately, there isn’t a no-deposit promotion currently running at BetOnline Casino.

Question 3

Who is restricted from playing at BetOnline Casino?

Accepted Answer

Players restricted from betting at BetOnline Casino are anyone under the age of 18 and anyone located in one of the prohibited countries, including Australia, Somalia, and Afghanistan.

Question 4

Can I play games for free at BetOnline Casino?

Accepted Answer

No. Unfortunately, BetOnline has changed its policy and no longer offers games in demo mode.

Question 5

How can I close my BetOnline Casino account?

Accepted Answer

You can close your account at BetOnline Casino by contacting Player Services using the “Need Help” link at the bottom of the page. Your account will be closed within 24 hours of receiving your request. To open it again in the future, simply contact us by email confirming your username and date of birth, and BetOnline will reopen it promptly.

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