The online sportsbook industry is highly competitive and very crowded. Between the companies that have a land-based presence like Ladbrokes and William Hill and the larger online entities like Betsson, it seems like there is no room for a new player. This is why were surprised to find that a newer site like BetHard had not only burst onto the scene but with a huge splash. We are typically worried about sites that spend so much money on their initial launch so this review will focus on the offering and the state of the company to ensure this is a brand you can trust will be in business for a long time.
BetHard is privately owned and is listed as having their offices in Malta, which is a popular spot for online gambling operations. The site claims that BetHard came to life from two professional gamblers, and today boasts over 100 staff. That is a great amount of growth for a site that only launched in 2014, so we assume that revenues match.
The site is licensed by both the Curacao Gaming and Malta Gambling Authority regulators. We aren’t sure why they are bothering with the Curacao license as the Malta license holds far more weight in the industry. There is a small list of countries that are excluded from opening a real money account at this site: Denmark, France, Spain, United Kingdom, United States, Italy.
What struck us the most when we first landed on the site was who was staring back at us. It was none other than soccer superstar Zlatan Ibrahimovic. The BetHard group has signed many professional athletes as sponsors, but none as big as this global ambassador.
After reviewing the team and the history of this site, it was time to make a deposit and get to testing the betting interface. The color scheme of black and yellow at BetHard make it very easy to see all the odds, and when we clicked on the sports tab, we were immediately taken to the betting screen. Many of the functions that gamblers need are at the top of the page including being able to highlight today’s games and switching between American, Decimal and Fractional odds. There is a space reserved for the highlighted match of the day, and a search box right in the middle of the screen. All of the sports are listed on the left-hand side of the screen, including which games have recently had a Price Boost.
As we do with every sportsbook we review, we start with trying to make a couple of bets as quickly as possible. We clicked on the baseball tab, selected 3 games and all three were immediately added to our betting slip on the right side of the screen. From there, we entered the bets we wanted to make as well as putting them all into a parlay, clicked the Confirm Wager button, and within 90 seconds we had made our selections. These days, speed is paramount in the sports betting world, especially for Live Betting, so we are very pleased with the results of the BetHard test.
BetHard was not content with having only a sportsbook, so it went out and gathered content from a wide range of software suppliers for its casino offering. There is a Live Casino featuring human dealers that are supplied by Evolution Gaming, the leader in the Live Dealer space. The RNG casino has games from the following vendors:
Net Entertainment, Microgaming, Quickspin, Tain, Play’n GO, Genesis Gaming, Rabcat, NextGen, ELK Studios, iSoftBet, Foxium and Booming Games
This list features some of the best developers of slots games on the market today. You will find tons of great cross-branded content with the entertainment world, along with multi-million dollar jackpots which could change your life with one spin of the reels.
Virtual Sports gets its own tab at BetHard, so the company is clearly placing a lot of eggs in this basket. If you haven’t tried Virtual Sports before, they are computer simulations of sporting events featuring teams and players that you recognize. However, when we clicked on the link, there were no sports listed. Hopefully, this was just a glitch because these games are al lot of fun to bet on and only take a few minutes to complete.
The entire BetHard offering was designed to be played without having to download any software, so this means that you can access the games from the browser on your PC or mobile devices. The games we tried on our phones worked great, and the sports betting was just as intuitive as the desktop site.
Those of you who want to take BetHard with you can also download an app for iOS and Android devices. The app looks slick and features sports betting as well as the casino and Live Casino options. IF you have the space on your device, we highly recommend using this app.
Whenever we see so many sponsored athletes, we get a little worried that we might not see aggressive promotions for players. However, we were very pleased to see all the choices for both sports bettors and casino players. Here a couple highlights in more detail:
BetHard has the same bonus for a new casino and sports players but with slightly different rules. The Welcome Bonus is a standard 100% match bonus with a maximum value of $100. This is a decent size, but we hope they will be a little more aggressive in the future. The wagering requirements for converting this bonus are 4x the Deposit plus Bonus for Sports and 20x for Casino, which is actually right in line with most sites.
There are lots of sites that will allow you to cash out of a winning bet before a game ends, but BetHard goes one step further by giving you a chance to get out of a bet while you are LOSING. Yes, this means you are not going to walk away a winner, but it is much better than being a 100% loser. These cashouts are fluid, taking into consideration the time left and the score. We love the idea for those players who just want to get out of a bet one way or another and take their money to another betting option.
There only a few payment methods available at BetHard, which typically means the site is getting enough deposits approved that it doesn’t need to add a whole series of localized options. Withdrawals via e-wallets are definitely the fastest, while players requesting a check can expect to wait up to 7 business days to receive it.
BetHard offers 24/7 Customer Support, but they do not have a telephone number to call. For us, this means that Live Chat is the best way to get your question answered in real-time. We tried clicking on the link, and an agent was available within 30 seconds which is excellent response time. You can also send the site an email if your query is more detailed. We would like to see the FAQ expanded as there seem to be only a dozen or so general questions answered.
Overall, we were impressed with what we found at BetHard. As with any site, you can see what the owners are focused on, and for this company, it is the brand. Adding high-profile athletes to the roster is a great way to attract players, but when they get to the site, areas like the FAQ and Virtual Sports should be complete. We hope that the site is watching what happens internally as well, as players can be turned off by sloppy website management. With the Welcome Bonus that is actually something you could convert and the great betting interface, we still think BetHard is a decent choice for sports bettors and casino enthusiasts alike.